We screen all employees everyday prior to going on deliveries. Any employee with symptoms are not allowed to work. Delivery teams are required to wear latex gloves, and bring cleaning products on all deliveries and installs. Make sure you get the right appliances by calling an appliance expert in any of our 10 stores.
Chat with an appliance expert online or call the store for the best price. Get an appliance expert to help you make the right decision, this is important not to have unnecessary headaches, inconveniences and cost.
Have an order? Enter your invoice number below to track your delivery. Uncrating and removal of packaging. Basic install. Call first to have your order ready Tie-downs are not provided.
Installation prices are based on product locations being ready and to the manufacturer's installation specifications. Any changes or modifications to the cabinetry, electrical, gas, or plumbing may be subject to additional charges. For the best experience schedule a pre site survey with one of our certified installers.
Customer Pick-up. Delivery with Setup. Ensure doorways, hallways and stairways are wide enough to accommodate delivery. We hope to serve you soon. Once you are on our Home Page, you can search for products by typing out the product name in the space where it is written 'I am looking for'.
One can choose and add the desired product from the drop down that appears. The 'Add' button can be used to add items to the cart.
To add two units of the same product to cart click on the 'Add; button twice and so on. From the drop down that appears 4 units of 'Tata Sampann High Protein Toor Dal' is chosen to be added to the cart by clicking on the 'Add' button. Out of the brands available, one may want to choose the Daily Jammu Rajma — Click the 'Add' icon placed below your item of choice.
You can see that Daily Jammu Rajma g has also been added to your cart. You can see that the quantity has been updated: With this change Our Cart value is Rs. If this is your first time — Please click 'Register Now'. An OTP will be sent to the mobile number mentioned at the time of registration.
Enter the OTP and verify. Clicking on the 'Proceed to pay' will guide to the payment page where one can choose from variety of payment options. One can also redeem the wallet balance while paying for the order. Post updating the delivery address, one will be guided to the Order Preview page where one can review the order. The page also has 'Proceed to Pay' button.
Your online transaction on Spencers. We use bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on the app are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
We realize the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder.
We apologize for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
Simply click on 'Make Payment' to complete your transaction. You will have to validate your card details via an OTP sent to the mobile number registered with your bank or by entering the grid numbers provided on your debit card.
Choose your Banking Partner from the drop down list provided, the page will redirect to your bank's internet banking site. You may be asked to validate your transaction using the grid numbers on your debit card or an OTP sent to the mobile number registered with your bank.
Just shop at spencer's and ask for your SmartRewards Program brochure from the cashier. Click here to know the minimum amount you need to shop for to be eligible for membership. Your Program brochure contains your registration form and your SmartRewards card. Please fill in the registration form accurately and in full and drop it in the drop box placed right behind the cash till or handover it to the cashier at the program desk in-store program desk in Spencer's Hyper only.
IMPORTANT: If your registration form is not complete or the cashier has forgotten to swipe the card at the cash till at the time of issue then your card will not get activated and you will not be able to either track your points status or redeem any points that you might have accumulated while shopping at Spencer's. By participating in the Program you start earning points for every purchase you make at Spencer's.
To earn your points, just hand over your SmartRewards card to the cashier every time you shop at Spencer's. Additionally, Spencer's will launch exclusive promotions for Program members from time to time which you can take advantage of. Such offers when launched would be communicated to you either in Spencer's stores or though the contact information you have submitted at the time of registration. You can use your points to pay for the purchases you make at Spencer's.
It is similar to getting cash-off on your purchases. There are times when you are issued a manual bill on your purchases. As a Smart Rewards card holder, you are eligible for points against such purchases as well. Please remind the cashiers to note down your Smart Rewards card number while issuing you a handwritten bill. The process for the same is as follows. Simply hand over your card to the cashier at the time of billing, and confirm to the cashier the number of points you would like to redeem.
The cashier will redeem points on your behalf and hand over a charge slip as a confirmation of points redemption. All points accumulated on a card on or before 30 th June, will expire on 1 st October, Please log on to www.
Our customer service team will be happy to resolve your queries. Points will also be awarded for the transaction where you have missed swiping your card at the time of billing. Request for "Missed Rewards" to be made within 2 days of the billing date For both of the above process- Bill number, till number, Smart Rewards card number, bill date and store name would be required.
While checking out, choose 'Redeem' to utilize the wallet balance while paying for the order. Wallet points have a validity of 30 days. Reverse pickup of returned items is not done by our delivery team.
All returns are entertained at designated spencer's store and the product is to be carried by the customer to the store. Please reach out to our call center to locate your store of return.
Our return policy for different product categories is as below. Refunds will be credited within 2 working days. Money will be credited to spencer's wallet in case a part or whole of the order returned after accepting delivery.
This will take you to a page where you have to confirm your email address — as shown below: Enter your email address and click 'Submit'. On the Home Page, on the top right hand corner of your window you will see your account name 'Avijit' in the below example. Click on your account name to access your 'My Account'.
In 'Account Information' you can change your email address and mobile number To be updated post correction on the site. Yes, you can earn points by ordering online. You can also use your points while shopping on spencers. One can become a member of our CRM program to availa of benefits like earning and burning of reward points, enrollment into Smart Rewards program on spencers. One will have to register with Mobile Number, e-mail id and password.
Existing members of Smart Reward program will get an OTP using which one can verify the details provided. Upon succesful verification the Smart Reward card number will then get linked with the online user id of the customer. For all registrations where the details have not matched but have a valid SR card number, one can enter the SR card number in the field provided and if found to be correct, the online id is linked with SR card number.
Home FAQ. How can we help you? Locate Me. Tip for consumers: Don't buy if you're from Canada. Its a rip off. Thank you for leaving a review on your online shopping experience. We are sorry to hear about this issue. Please email us at guestservices spencersonline. We look forward to hearing back from you as it is our goal to restore your confidence in our company and make this right!
Website says discreet packaging and this mf showed up on my doorstep and my moms bf had to bring it in! At least the product was good and it came in like two days, but the packaging thing was really not good i could have gotten my ass beat fr lmfao. Shipping almost got messed up at first but it still arrived within 4 days of ordering instead of 2 days so I can't complain. I used basic shipping. It seemed like the shipping and taxes tacked a lot onto the item but, if I remember correctly, last time I bought the white one in the store and I ended up paying less per item online even with shipping and taxes included as the online order comes with two instead of one.
All in all, I'm very satisfied with my order and I'll be back to buy another after these wear out. Tip for consumers: I usually seal each rivet with a little bit of nail polish to prevent rusting on all my spiked bracelets just the metal on the underside where they come in contact with your skin. This is not necessary for the backing of the buttons, only the spikes.
I recently purchased a set of 4 tongue rings along with a set of 4 eyebrow rings. The tongue rings chipped completely within 48 hours of having them in.
Very disappointed. I barely got to wear any of them. Tip for consumers: None have not received anything I ordered totally unacceptable. Products used: None have not received anything I ordered totally unacceptable. It's been 5 times already where I go into one of the stores and purchase a set of stud earrings. Now this are the ones that look big but still have the regular needle.
The minute I'll put them on one half will snap into pieces or the screw needle won't even screw on so if I leave it on eventually it falls off. Honestly don't recommend buying some of their earrings. Tip for consumers: Don't but piercings. Thank you for leaving us a review Juan.
We are sorry to hear about your experience with your jewelry. We stand behind our products and guarantee all body jewelry is free from defects for life. If your item chips, the color fades, or if a stone falls out, we will replace it. If the item is no longer available, we will replace it with an equally-valued piece of jewelry of your choice. It is my goal to restore your confidence in our company and ensure you are assisted.
We have sent you a private email for additional information so that we are able to replace your item. We look forward to hearing back from you. If you have any additional product questions, please reach out to us via our Live Chat platform located at the top of our web page. One of our top notch representatives will be more than happy to assist you. I was shipped the wrong item.
It just hangs up. I'm pissed off because what I ordered and what I received is a major price difference. I ordered some things off line. Thinking everything would be shipped normally. If I wanted to go to the store and repurchase what I've already paid for I would have went to the store in the first place Tip for consumers: Your better off going to the store!
Good afternoon, Thank you for your review. It looks as though we were able to assist you over the phone by setting up an in store purchase. If there is anything else we can assist you with please feel to reach out. I never got a shipping number or anything in my email from spencers and after about a month I reached out to them through Instagram and they sent me some shipping thing that said my stuff arrived EVEN though it never did!
I usually have nothing but good things to say when going to the stores in person, but spencer's online is absolutely AWFUL! Don't purchase from this company. They charged my card two days after I purchased something from their online store. It's not a secure site. Thank you for reaching out to us! We're sorry to hear this issue has occurred. Can you please contact us at guestservices spencersonline.
I ordered a toy in a box. When it came there were no plastic seal around the outside of the box. The box was not taped all I had to do was lift the flap.
That's it. I ordered from other companies and all their boxes have a plastic around it and the box is also sealed shut. Not this item and it had a smell like it was used so I just threw it away. Don't buy anything from this company. What they did was wrong.
The USPS plastic bag was sealed shut and the purchaser receipt inside the box was not in my name it had someone else's name. So I don't even want it around me. Plus the box had two different bar code. I ripped up the box to throw it but I took pictures of the two different bar code.
One was physically stuck on the box. And another one was part of the box. I tried to upload the other bar code on the box built in but it would only let me upload only one. This one is separate stick on the box. Thank you for your review and we are sorry to hear about your online experience.
We are here to assist you with this matter and have sent you a private email to resolve this issue. We look forward to hearing from you. Please be advised that we are here to assist with any issues via phone, email, live chat, and social media. We are available. Monday-Saturday 11ampm EST. We sincerely apologize again for the inconvenience that this may have caused. Phone was not accepting calls, "live" chat was not accepting messages, email went unanswered.
Said they were having some system overhaul or something. When I told them I needed the item for my son's bday party, they very kindly offered to expedite shipping, and the item arrived on exactly the day I told them I needed it by.
And it was awesome. I ordered online and paid more for shipping than I did for the item so I could have my pkg on time. Still have not received my pkg when I chatted with "Jackie" and ask for a refund of my shipping charges since it didn't get here in time I was told that they are only an estimated time.
My items where shipped on the day I was suppose to receive. However, nothing said estimated and I can not get a refund. Photo below shows what I saw in website at time of order. It should have been here in time. I cannot get a refund and this was for a party tonight.
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