What kind of training

Work-based training is free, high-quality training designed by employers in your industry, and those who offer it are demonstrating a commitment to developing the potential of their staff. Stay up to date with the TUC and get the latest news and get early access.

Join a union. What kind of training is available at work? Note: This content is provided as general background information and should not be taken as legal advice or financial advice for your particular situation. Make sure to get individual advice on your case from your union, a source on our free help page or an independent financial advisor before taking any action. Previous Next. What are vocational qualifications? Our fourth type of training is called soft skills training.

Soft skills Personality traits, social graces, communication, and personal habits that are used to characterize relationships with other people. Soft skills might include how to answer the phone or how to be friendly and welcoming to customers. It could include sexual harassment training and ethics training. In some jobs, necessary soft skills might include how to motivate others, maintain small talk, and establish rapport.

In a retail or restaurant environment, soft skills are used in every interaction with customers and are a key component of the customer experience. In fact, according to a Computerworld magazine survey, executives say there is an increasing need for people who have not only the skills and technical skills to do a job but also the necessary soft skills, such as strong listening and communication abilities.

Many problems in organizations are due to a lack of soft skills, or interpersonal skills, not by problems with the business itself. As a result, HR and managers should work together to strengthen these employee skills.

Soft skills training can be administered either in-house or externally. In some jobs, professional training must be done on an ongoing basis. Lawyers need professional training as laws change. A personal fitness trainer will undergo yearly certifications to stay up to date in new fitness and nutrition information. Some organizations have paid a high cost for not properly training their employees on the laws relating to their industry. As a result, the organization has agreed to develop training for workers on medical privacy.

The fines could have been prevented if the organization had provided the proper training to begin with. Other types of legal training might include sexual harassment law training and discrimination law training.

Do you know the exercise in which a person is asked to close his or her eyes and fall back, and then supposedly the team members will catch that person? As a team-building exercise and a scary one at that , this is an example of team training. The goal of team training is to develop cohesiveness among team members, allowing them to get to know each other and facilitate relationship building.

We can define team training A process that empowers teams to improve decision making, problem solving, and team-development skills to achieve business results. Often this type of training can occur after an organization has been restructured and new people are working together or perhaps after a merger or acquisition. Some reasons for team training include the following:.

Team training can be administered either in-house or externally. Ironically, through the use of technology, team training no longer requires people to even be in the same room. What kind of team training have you participated in? What was it like? Do you think it accomplished what it was supposed to accomplish? After someone has spent time with an organization, they might be identified as a candidate for promotion. When this occurs, managerial training The type of training that occurs when someone has been identified as a good manager candidate.

Could include soft skills training, technical training, and skills training. Topics might include those from our soft skills section, such as how to motivate and delegate, while others may be technical in nature. For example, if management uses a particular computer system for scheduling, the manager candidate might be technically trained. Some managerial training might be performed in-house while other training, such as leadership skills, might be performed externally.

The average number of total training days at Mastek is 7. Safety training Training employees so they are protected from injuries caused by work-related accidents. Safety training is especially important for organizations that use chemicals or other types of hazardous materials in their production. Safety training can also include evacuation plans, fire drills, and workplace violence procedures.

While similar to compliance training, onboarding training is specifically tailored around the new employee experience. Onboarding training should cover the essentials all new employees need to know: introductions to tools or software, communication practices, support resources, who to contact about particular issues, and so on.

Cover only what employees need to know to get started, then map out the rest of their learning experience. Too much information at once could lead to employee panic and drive away new talent. Lastly, onboarding training needs to include resources that your employees may refer to later as needed.

Consider creating a company wiki or something similar to keep internal information handy. Onboarding training should only be implemented during the onboarding of new employees.

As soon as employees start with your company, have onboarding training ready to go. The training should walk them through only what they need to know during their early weeks, adding more information as time goes on.

Technical training focuses on the use of any technology or tools at a company. If a position requires certain software or use of a particular printing device, technical training should cover that. Technical training can vary in length depending on the tool or software covered. In some cases, technical training can be a quick, one-time course or presentation. Like onboarding training, you want to avoid overwhelming employees.

This would then fall under mandatory training. Product training covers any products or services you offer, while briefly touching on the selling points of each.

Product training is typically given to salespeople, customer service reps, and anyone working on the product team. Product or service training teaches employees about the features of each product or service. Instead, employees are taught about the unique selling proposition for each product or service offered by the company. Product training generally covers the specifics of the product, like its many features, warranty, and commonly asked questions.

The goal of product training is to ensure employees understand what their company offers, both for internal and customer-facing purposes. Product training should be implemented for any employees who interact with your products or services, or those in customer-facing roles. In the event someone will work with customers, product training should be a part of onboarding training for that role.

Again, this depends on whether product knowledge is required for them to do their job. Sales training is similar to product training, but goes a step further and emphasizes the selling points rather than the granular product details. Unlike product training, sales training focuses on how employees can effectively advocate for the product, navigate difficult customer questions, and promote unique features.